FAQs

Frequently Asked Questions

General

Who is Al Naas International and what do you manufacture?

Al Naas International is a Sialkot-based manufacturer specializing in premium custom sportswear, martial arts gear, and boxing equipment. We deliver OEM & ODM solutions to teams, clubs, gyms, and brands across the world.

Where is your manufacturing facility located?

Our production facility is located in Sialkot, Punjab, Pakistan — the global hub of sportswear and combat gear manufacturing. This gives us access to skilled craftsmen, premium materials, and world-class production infrastructure.

Do you supply to international clients?

Yes. We actively serve clients in North America, Europe, Australia, and the Middle East. Our team is experienced in handling international orders, shipping logistics, and customs documentation.

Products & Customization

Can I get products customized with my team’s logo and colors?

Absolutely. We specialize in full customization — team logos, names, numbers, colors, and patterns. Our in-house sublimation, embroidery, and screen printing facilities ensure sharp, durable, and vibrant results every time.

What is your Minimum Order Quantity (MOQ)?

Our standard MOQ is 10 pieces per design per size range. For larger orders, we offer competitive pricing and priority production slots. Contact our sales team for a customized quote based on your specific requirements.

Can you replicate my existing design or create a new one from scratch?

Yes — both. Send us your existing design files (AI, PDF, PSD, etc.) or simply share your idea and reference images. Our design team will create a free digital mockup for your approval before production begins.

Do you offer private label and OEM services?

Yes. We offer complete OEM, ODM, and private label services. Your brand tags, labels, packaging, and hangtags can be customized to match your identity.

Ordering & Shipping

How do I place an order?

Simply contact us via our Contact Us page, email us at info@alnaas-intl.com, or reach out through WhatsApp. Share your design requirements, sizes, and quantity — our team will respond within 24–48 hours with a full quote.

What is the production and delivery time?

Standard production time is 7 to 15 working days after design and payment confirmation. Delivery time depends on your location and chosen shipping method (air freight, sea freight, or express courier).

Do you ship worldwide?

Yes. We ship worldwide via DHL, FedEx, UPS, and other trusted courier services. For bulk orders, we also arrange air and sea freight to reduce shipping costs.

Payment & Quality

What payment methods do you accept?

We accept bank transfer (T/T), Western Union, MoneyGram, and PayPal (for smaller orders). For bulk production, we typically require a 50% advance payment with the remaining 50% due before shipment.

Do you offer a sample before bulk production?

Yes. We strongly recommend a sample order for new clients. Once the sample is approved, we move to bulk production. Sample charges are typically adjusted against the bulk order value.

What if I receive a defective product?

Quality is our top priority. In the rare event of a manufacturing defect, contact us within 7 days of receiving your order with photos. We will either replace the defective items or issue a full refund — whichever you prefer.

Are your products certified and quality-controlled?

Yes. Every product goes through multi-stage quality checks — fabric inspection, cutting precision, stitching durability, printing consistency, and final packaging inspection. We also adhere to internationally recognized manufacturing standards.

Still Have Questions?

Can’t find the answer you’re looking for? Our team is ready to help with any queries about products, customization, or bulk orders.

Contact Us